RAC's

Waterstones Regional Account Centres (RAC)

Waterstones has several Regional Account Centres (RAC) across the country where we process all institutional orders with specialist staff who understand the needs of schools, colleges, universities, government offices and other institutions and businesses. Whilst we welcome local stock picks on account in all our branches, we process purchase orders in specialist shops.

RAC's highlighted in colour are  our most specialised or key order processing centres.

Whilst we can process customer quotes and purchase orders in any of these locations, the key locations in colour are  where we are best resourced for fast order turnaround.  

All framework/contract customers should request quotations or place purchase orders in one of these key locations.

      

Regional Account Centre Contact/s: Telephone Email
Aberdeen Union Bridge

Lauren Kilban

Rebecca Murray

0843 290 8101

accounts.aberdeen@waterstones.com
Barnet Heather James 020 8449 8229  accounts.barnet@waterstones.com
Bath

Amanda Bloss

Rebecca Chaudhuri

01225 448 515 accounts.bath@waterstones.com
Belfast Leann Egerton

Direct: 028 9027 8769

Main: 028 9024 0159

accounts.belfast@waterstones.com
Birmingham High St.

Samantha Fox

 

Direct: 0121 643 7655

Main: 0121 631 4333

accounts.birmingham@waterstones.com
Bristol Galleries

Mike Daye

 

Direct: 0117 925 5984

Main: 0117 925 2274

accounts.bristolgalleries@waterstones.com
Cambridge

Debbie Martin

Christine Howe

Direct: 01223 353 609

Main: 01223 351 688

accounts.cambridge@waterstones.com 
Canterbury Ruth Frost 01227 456 343 accounts.canterburystmargarets@waterstones.com
Cardiff

Lucy Dunham

Andy Crowfoot

Direct: 02920 232540

Main: 02920 665 606

accounts.cardiff@waterstones.com
Chichester Oliver Browning Abi Crabb

Direct: 01243 839 737

Main: 01243 773030

accounts.chichester@waterstones.com
Cork John Breen

Direct: 00 353 21 424 8961

Main: 00 353 21 4276 522/002

accounts.cork@waterstones.com
Coventry Smithford Donna Salmon 02476 634224 accounts.coventry@waterstones.com
Dublin Hodges Figgis

Barry Sweeney

Eileen Dywer

00353 1 677 4754 accounts.hodgesfiggis@waterstones.com
Dundee Caroline Hamilton 01382 200322 accounts.dundee@waterstones.com
Durham University

Mick Stainson

Sue Hume

0191 384 2095 accounts.durhamuni@waterstones.com
Economist's Bookshop Sean Bennett 020 7405 5531 accounts.economists@waterstones.com
Edinburgh West End

Emma Meechan

Jonathan Reed

Direct: 0131 225 8959 
Shop: 0131 226 2666

accounts.edinburghwestend@waterstones.com
Enfield Enam Hussain

0208 363 6060

 accounts.enfield@waterstones.com
Essex University Ricky Martin 01206 864773  accounts.essexuni@waterstones.com
Exeter Roman Gate Paul Rowley
Lucy Hounson

Direct : 01392 424822
Main : 01392 423044

accounts.exeterromangate@waterstones.com
Glasgow Sauchiehall Street Jane Wood

0141 333 1920

 accounts.glasgow@waterstones.com
Gower Street  Mike Turner

Direct: 020 7467 1631

Main: 020 7636 1577

accounts.gowerst@waterstones.com
Guildford Guy Lawrence

Direct: 01483 533 840

Main: 01483 536366

accounts.guildford@waterstones.com
Hampstead Katherine Murphy 020 7794 1098 accounts.hampstead@waterstones.com
Hatfield

Pat Miller

Robin Jones

01707 270161 accounts.hatfield@waterstones.com
Hatchard's Dawn Scott 020 7439 9921 accounts.hatchards@waterstones.com
Hull University

Jon Pamely

Richard Wealthall

01482 444190

accounts.hulluni@waterstones.com
Inverness Toby Ritty 01463 233500 accounts.inverness@waterstones.com
Ipswich

Laura Marshall

Rachel Morris 

Direct: 01473 214547
Main: 01473 289044
accounts.ipswich@waterstones.com
Kensington Victoria Hobbs 0207 937 8432 accounts.kensington@waterstones.com
Kingston Bentalls Centre Ingrid Hallas

Direct:   0208      546 9808

Main:     0208      974 6811

accounts.kingston@waterstones.com
Leeds

Samantha MacCunn

Gale Battye

Direct : 0113 242 8131
Main : 0113 244 4588

accounts.leeds@waterstones.com
Liverpool One Sarah Hughes

Direct: 0151 709 2809

Main: 0843 290 8457

accounts.liverpoolone@waterstones.com
Maidstone Celia Hampton

Direct: 01622 682 466

Main: 01622 681 112

accounts.maidstone@waterstones.com
Manchester Deansgate Clare Maddison Direct : 0161 839 8419
Main : 0161 837 3000
accounts.manchester@waterstones.com
Norwich Castle Street

Neil Stringfellow

Mason Pennell

Direct: 01603 620318
Main: 01603 767292
accounts.norwich@waterstones.com
Nottingham Bridlesmith Gate

Wendy Lawlor
Sophie Roberts

Direct : 0115 941 3847
Main : 0115 948 4499
accounts.nottingham@waterstones.com
Oban Ewan Soutar 01631 571455 accounts.oban@waterstones.com
Piccadilly

Michelle Drew

 

Direct: 020 7851 2425
Main: 020 7851 2400
 accounts.piccadilly@waterstones.com
Reading

Jenny Idili

Sarah Hopkinson

Direct: 0118 959 5313

Main: 0118 958 1270

accounts.reading@waterstones.com
Sheffield Orchard Square Emma Newton Brown 

0114 272 8971

accounts.sheffield@waterstones.com
Shrewsbury Richard Keay 01743 248112 accounts.shrewsbury@waterstones.com
Southampton West Quay Nicky Gale

Direct : 02380 228193
Main : 02380 633130

accounts.southampton@waterstones.com
Southend

Sam Hands

Sasha James

Direct: 01702 343742
Main: 01702 437 480

accounts.southend@waterstones.com
University of East Anglia Michael King 01603 453625  accounts.uea@waterstones.com